- Will the new technology and innovation make Banks an extinct species?
- If India is stressing to go #cashless today, are we in a position to adopt blockchain?
- With small firms now financing small amount loans, the common man could skip the hassle of going to a bank?
- With Agent Banking providing services at your doorstep would banks be a lonely place?
For a moment sit back and before reading this article think of a question –
Why do you need Bank primarily for? What’s your answer?
We asked this question to five different people and here is what they answer –
You can extend this query to senior citizens, stall owners, small and medium business enterprises or even CEO’s, and I feel they would also answer on the same line of funds transfer or managing money unless someone has a need for Loans, investments or government schemes.
If you are still figuring out “why the scrutiny of Are Banks Heading Towards Extinction”? Let take a closure look at some facts –
These are some of the pain points/facts observed at a global level. And Hence the audit of the case!
Anything can only be extinct when the primary need to use it is fulfilled by other means. Just for example – the stalls enabling other state calling and local calling through an STD-PCO was soon replaced by mobile phones and cheap calling cards. In a similar manner if we are boosting #cashless society even ATM’s may soon be deserted place.
In a similar fashion, if we want to dissect if Banks are soon to be extinct species, we would need to know the fundamental reason as for why banks are primarily used.
Based on above discussion, we hope we could summarize the fact that you need a bank
- To get funds from another party. ( Peer to Peer Transfer – P2P Transfer)
- Manage the surplus to keep it safe. ( Savings deposit)
Hypothetically if we believe Banks do not exist and individuals and business still require to avail all the banking services.
What would happen –
- People- who are availing banking services presenting a new alternative or picking a traditional one would it help people or would be a pain point?
- Banking services- Are there any alternatives? Do we have stable and robust alternatives to banks as institutions?
The Banks do not exist anymore, however, thanks to digitization and innovation we have digital wallets, Agent Banking, digital platforms, bitcoins or traditional alternatives like pawnshops, microfinance, that could make things possible. How feasible would it be?
If we bid goodbye to Banks either we need to pick the traditional financial services like
Or the Modern Approaches like –
However, each of the current methods needs a Bank Account! Please refer to the table below –
Bank Account Relevancy Channels Digital Wallets Agent Banking Loans Government Schemes Online Shopping Investments Funds Transfer Dependency YES/NO YES YES YES YES YES YES YES
And picking the traditional services has their set of cons, well known to us!
As per the 2014 report, 38% of world population is still unbanked that means they are not using or holding a bank account, with banks being an extinct species it would not affect them. However, the remaining 62 % banked population may have to suffer if the alternative financial services are not as per the expectations. That means the Alternative financial services offers–
Banks were not born in a day, and it took them thousands of years to be what they are! If we think of Banks as the institutions serving us daily, the alternative would only be a system as robust, secure and dynamic that could help each and every individual on this earth. So yes, Banks are not going extinct at least shortly! However, looking at the pain points/facts and no feasible alternatives Banks need transformation for sure!
Banks are not merely a place confined in four walls that keep your money safe and secure; there is a lot more that banks need to achieve. Banking needs transformation and adopts technologies to reach the base of the pyramid, to match up cost, access, convenience and affordability to people as an institution. They need to –
- Look beyond setting up physical branches, ATM’s, POS devices and other means that connect the last mile and serves profitable to business as well.
- Implementation of mobile money/ mobile wallets that could play a significant role in financial inclusion
- Extend the use of mobile wallets/mobile money to shopping/payment of bills/bus-train-auto fare etc.
- Go Paperless, adopt to e-KYC, biometrics, e-statements dematerialised form of securities that could serve economic for banks.
- Initiatives to centralize and digitize banking services that could be availed from anywhere anytime.
Its time that banks moved on their definitions to adopt lean technologies, and reach the last mile for making banking convenient & affordable !It’s time for Banks to revolutionize and add “Banking as a fundamental Need” to every individual and let the power of money multiple to growth, evolution and development of human beings! Let Banks evolve to the new age of innovation!